Frequently Asked Questions (FAQs)

1. Why doesn't RemitHelper show the exact decimal amount displayed on the exchange company's website?
   RemitHelper is designed to provide comparative information about different exchange companies and their payout amounts. As currency rates fluctuate and our platform is not in real-time, there may be minor discrepancies in the exact decimal amounts.
2. Why is the last fetch time several hours old?
   We periodically query the exchange companies to retrieve data. RemitHelper's primary purpose is to compare the payout amounts of remittance exchange companies, rather than providing real-time rates.
3. Why do some countries display more exchange companies than others?
   The number of exchange companies shown per country can vary based on various factors, including the presence and activity of these companies within specific countries.
4. How do you choose the exchange companies featured on RemitHelper?
   We prioritize featuring the most popular and widely used exchange companies to provide our users with reliable and convenient options.
5. How does RemitHelper generate revenue?
   RemitHelper is a passion project developed by researchers aiming to provide a useful resource for the community. We currently do not generate any revenue from this project.
6. Why doesn't RemitHelper cover all countries in the world?
   Due to our current resource limitations, we have focused on those countries that receive the most foreign exchange from the USA. We plan to expand our coverage to include more countries in the near future.
7. Why is the sender country limited to the USA?
   At present, our resources are limited and we have started by focusing on the USA. We plan to expand our services to include other sender countries in the future.